Privacy Policy

PNWSS is a Continuing Education Provider. We’ve integrated a new powerful learning management system (LMS) into our WordPress website—LearnDash LMS. When you purchase a class through our website, all of the activity is managed through this LMS add-on.

LearnDash Privacy Policy

BY USING OUR LEARNING MANAGEMENT SYSTEM TO COMPLETE COURSES, YOU AGREE TO BE BOUND BY THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF THIS POLICY, PLEASE DO NOT USE OUR SERVICES OR PROVIDE US WITH YOUR INFORMATION.

SCOPE OF POLICY

This privacy policy applies to how we collect, use, and disclose information from the following individuals:

  • Customers – individuals who purchase or otherwise use our Services. 
  • Event/Marketing Participants – individuals who provide their information to us when they register for our webinars, subscribe to marketing material, participate in surveys or contests, or attend our other events. 

INFORMATION WE COLLECT

Customers. We ask for your information, which may include your name, email address, physical address, phone number, type of license, credit card information, and website domain, to enable us to create an account for you and provide you our Services. By providing us with this information, you represent that you own and consent to our use of such personal information. When you use our Services, we may automatically collect information about how and where the Services are used, including but not limited to geolocation data, versioning, site health information, configuration settings, and reporting (collectively, “Usage Data”).  You understand that this Usage Data may include limited personal information, and therefore you represent and warrant that if you opt in to the collection of this Usage Data, you have made all necessary disclosures for the collection of Usage Data.

Event/Marketing Participants.  We may ask for your name, email address, physical address, and phone number to enable you to participate in events, surveys, contests, or to subscribe to marketing materials.  Such participation is voluntary and you may choose whether or not to participate and therefore disclose this personal information. 

HOW WE USE YOUR INFORMATION

We use the information we collect about you in the following ways:

  • To respond to any requests from you, including those regarding sales and support.
  • To contact you regarding any agreements or accepted terms that you may have with us for the Services.
  • To provide you with marketing emails, special offers, advertising campaigns, or newsletters.
  • To understand how our Services and Website are used.
  • To provide you with information logs associated with the use of our Services.
  • To contact you regarding functionality changes to our Services or Website.
  • To improve our offerings, including developing new features and functionality for our Services and Website.
  • To collect payment and bill for our Services.
  • To help personalize searches.
  • To diagnose and troubleshoot problems.
  • To find and prevent fraud.
  • To carry out other purposes as disclosed to you through the Website, or found in terms or an agreement between us and you.
  • To process the information for other purposes for which we obtain your consent.

HOW WE SHARE INFORMATION

We commit to protecting your privacy and will not share your information with any third-parties. The personal information we collect from you will remain unreported with the exception of any requirements determined by your licensing agency that are necessary for continued licensing. Your personal information will be retained for four years in the event you are ever audited and need certificate copies. After four years, all personal identifiable information will be permanently destroyed.

Reports will be provided to licensing agencies aggregating number of attendees, types of licenses, and numbers of attendees passing. No personal, identifiable information will be provided in these reports.

DATA RETENTION AND SECURITY

When we no longer have a legitimate business need (e.g. termination of a Customer agreement) to process your personal information, we will either delete or de-identify it. 

We take all reasonable steps to protect information we receive from you from loss, misuse or unauthorized access, disclosure, alteration, and/or destruction. We maintain technical, physical, and administrative safeguards to secure your information, and we use industry standard encryption for your data that is transferred over the internet. Despite our use of encryption, we cannot guarantee any method of transmission of information over the internet is 100% secure.

FINANCIAL INFORMATION

Pacific Northwest Social Scientists does not retain any financial account or credit card information. A third-party financial institution, PayPal, collects this information.